Effective Date: 08.09.2022
Last Updated: 12.02.2025
1. Introduction
Welcome to ToyVio! By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully.
2. Use of the Website
You agree to use our site for lawful purposes only and not for any illegal or unauthorized activity.
3. Orders and Payments
By placing an order, you agree to provide accurate, current, and complete purchase information. We reserve the right to refuse any order at our discretion.
4. Shipping and Delivery
Delivery times may vary depending on your location and product availability. We are not responsible for delays caused by external factors (e.g., shipping carriers, customs).
5. Refunds and Returns
We do not accept refunds or returns if the wrong item was ordered due to customer error. Please review your order carefully before afinalizing your purchase. For items that arrive damaged or incorrect due to our mistake, please contact us within 30 days for assistance.
Additionally, we do not accept refunds or returns for the following reasons:
- Change of mind: If you no longer want the item after placing your order.
- Accidental purchases: If the order was placed by mistake or if the customer accidentally purchased the wrong item.
- Incorrect delivery information: If an order is not received due to a customer providing incorrect or incomplete shipping details.
- Personal preference: If the item doesn’t meet your aesthetic or personal preferences.
- Failure to read product descriptions: If you order an item without reviewing the product details or specifications provided on our website.
Special Consideration for Accidental Purchases: In some special cases, we may offer a refund for accidental purchases, provided that the total value of the order does not exceed $100. Refund requests for accidental purchases must be submitted within 24 hours of the order being placed. Please contact our support team for assistance in these cases at support@toyvio.com
We highly recommend carefully considering your order before completing your purchase to ensure you’re satisfied with your selections.
6. Limitation of Liability
ToyVio is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
7. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.
8. Contact Information
For questions regarding these Terms or our Privacy Policy, please contact us at support@toyvio.com
9. Privacy and Data Protection
By using our website and placing orders, you agree to our Privacy Policy. We respect your privacy and are committed to protecting the personal information you provide. Please review our Privacy Policy to understand how your information is collected, used, and protected.
10. Intellectual Property
All content, trademarks, logos, images, and other intellectual property displayed on the website are the property of ToyVio or its licensors and are protected by copyright and trademark laws. You may not use, copy, or distribute any content without express written permission.
11. Account Security
You are responsible for maintaining the confidentiality of your account and password. ToyVio is not responsible for any unauthorized access to your account resulting from your failure to protect your account information. If you believe your account has been compromised, please contact us immediately.
12. Prohibited Activities
You agree not to engage in any of the following activities on our website:
- Engaging in fraudulent or illegal activities.
- Interfering with or disrupting the operation of the website or any related servers or networks.
- Using the website to transmit harmful or malicious content (e.g., viruses, malware).
- Attempting to gain unauthorized access to any systems or accounts.
13. Third-Party Links
Our website may contain links to third-party websites. These links are provided for convenience, but we are not responsible for the content, privacy practices, or terms of those websites. Access to third-party sites is at your own risk.
14. Indemnification
You agree to indemnify, defend, and hold ToyVio harmless from any claims, damages, losses, or expenses arising out of your use of the website, violation of these Terms, or infringement of any rights of third parties.
15. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising from these Terms or your use of the website will be resolved through binding arbitration, and you consent to the exclusive jurisdiction of the courts located in Denmark.
16. Force Majeure
ToyVio will not be held responsible for any failure or delay in fulfilling orders caused by events beyond our control, including but not limited to natural disasters, pandemics, strikes, wars, or other unforeseen circumstances.
17. Customer Reviews and Feedback
By submitting reviews or feedback to ToyVio, you grant us a perpetual, irrevocable, royalty-free license to use, modify, and distribute that content for any purpose. Reviews must be honest and comply with our community guidelines.
18. Product Availability and Pricing
All products are subject to availability, and we reserve the right to modify prices at any time. We make every effort to display accurate information about our products and their availability, but errors may occur. In the event of a pricing error, we reserve the right to cancel the order or request the correct payment amount.
19. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.
20. Price Changes
ToyVio reserves the right to change the prices of products listed on our website at any time without prior notice. We do not offer refunds or price adjustments for any items after an order has been placed, including cases where the price of an item is lowered after purchase. Please review the price carefully before completing your order.
